Shipping

Shipping Policy

Use this guide from Owala to review processing, delivery, and tracking. This page applies specifically to owalrj.shop.

delivery area at Owala
For purchases made through owalrj.shop, Owala applies the following guidance on delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free.

processing and transit at Owala
Customers using owalrj.shop can rely on the following Owala guidance about processing and transit. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Details from Owala on delivery issues
Customers using owalrj.shop can rely on the following Owala guidance about delivery issues. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Owalrj.shop or 7632917056. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

What Owala customers should know about tracking and addresses
Customers using owalrj.shop can rely on the following Owala guidance about tracking and addresses. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

How Owala handles returns after delivery
This returns after delivery section covers orders and visits through owalrj.shop for Owala. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Owala also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Merchant Information
Business name: Owala
Brand name: Owala
Email: Support@Owalrj.shop
Phone: 7632917056
Physical address: 610 Rivers Edge Trl, Cordova, Alabama, 35550, United States